Returns & Exchanges

At COTTONINK, we want you to love every piece you wear, which is why we offer a flexible 14-day return and exchange policy for all items in their original condition. Whether it is a fit issue or a change of heart, our team is here to ensure your shopping experience remains seamless.

1

Initiate Your Request

Log in to your account and navigate to your order history to select the items you wish to return or exchange within 14 days of receipt.

2

Prepare the Package

Place the items in their original packaging with all tags attached and include the printed return form provided in your initial shipment.

3

Ship It Back

Drop off your package at the nearest authorized courier point or schedule a home pickup through our returns portal using the prepaid label.

4

Quality Check & Refund

Once our warehouse receives and inspects your items, we will process your refund to the original payment method or issue store credit within 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing